JMB Digital Forge is a UK sole trader business. This notice explains how personal information is handled when you visit this website or contact the business.
Information collected
When you use the contact form, we collect your name, email address and the details you provide about your project. We may also receive basic technical information from your browser and hosting provider, such as an IP address and request time.
How information is used
We use this information to respond to enquiries, discuss and deliver services, maintain website security, and keep basic business records. We do not sell personal information or use contact-form details for unrelated marketing without consent.
Service providers
Contact-form submissions may be processed by Resend, our email delivery provider. Information may be processed outside the UK under the safeguards used by that provider. The website is hosted using our chosen hosting provider, which may process technical request data to deliver and secure the site.
Legal basis
We rely on legitimate interests to respond to business enquiries and manage the website. Where you ask us to take steps towards a contract, processing may be necessary for that purpose. We rely on consent where the law requires it, including for non-essential cookies or marketing communications.
Retention
We keep enquiry information only for as long as reasonably needed to respond, manage a potential or existing project, resolve disputes, and meet legal or accounting obligations.
Your rights
Subject to legal exceptions, you may ask for a copy of your information, correction, deletion, restriction of processing, or an electronic copy of information you provided. You can also object to processing based on legitimate interests and withdraw consent where processing relies on consent.
Contact and complaints
For privacy questions or requests, email admin@jmbdigitalforge.co.uk. You can complain to the UK Information Commissioner's Office at ico.org.uk if you believe your information has been handled unlawfully.